Overview
If a user in your organization has forgotten their password, you can reset it directly from the GovEagle Settings panel. Admins have full control over password resets.
Make sure you have the following:
Admin-level access to GovEagle.
The name or email address of the user(s) who need the reset.
Steps
1. Click on your initials at the bottom left corner of the web app and then choose Settings.
2. Click Users to view all users in your organization.
3. Find the user who needs the password reset.
4. Click the ⋯ (three dots) icon on the right side of the user’s row.
5. Select Reset password and resend activation email.